Infuriated, she snapped back, “With that kind of nasty attitude, you don’t deserve a tip at all!” In a bold move, she snatched the $10 bill back, which led to the waitress loudly berating her and causing a scene that caught the attention of other diners. Eventually, the manager had to step in and remove the waitress.

This incident left Amelia questioning the state of customer service. The waitress’s unprofessional behavior transformed what should have been a pleasant evening into a stressful and embarrassing experience. While Amelia admits she might have overreacted, she felt justified in standing up against such disrespect.

The question remains: should Amelia have brushed off the waitress’s rudeness, or was she right to take a stand? In the end, respect in customer service is essential, and sometimes it’s necessary to address bad behavior head-on.